How Kitchen Display Systems (KDS) Improve Efficiency and Reduce Costs in Restaurants

A POS System when equipped with a Kitchen Display Systems, can truly work wonders for your restaurant. This integration is what enables orders placed in the POS to automatically get updated in the KDS and displayed to the kitchen staff.

  • It also allows online orders to fully integrate into restaurant operations, so that they do not require additional staff or re-entering in the POS.
  • If you have mobile phone-POS, you can directly take orders from customers from their table and it will get updated in the KDS, which will save a great amount of time and boost efficiency.
  • With an access to a mobile POS, the serving staff can be updated as soon as the orders are prepared which would ensure that food is served right after it is prepared.

Let us discuss the ways Kitchen Display Systems improve restaurant operations and leads to greater business success.

  • Kitchen Display Systems Provide Increased Service Speed and Efficiency

By showcasing details of all the orders on a bright, a KDS puts an end to all such problems, easy-to-read, wide display system which also serves as a central repository. Everything that the food preparation staff needs to know about meal preparation, including restrictive ingredients (if any) or other specific preferences. In addition, it also keeps real-time track of the change in orders and additions. All changes are reported to the kitchen staff as soon as they are requested by the customer.

The preparation staff can begin working on their food preparation, instead of waiting for the serving staff to get the order details as soon as order details are notified at the display system.

Kitchen Display Systems track the time it takes to prepare an order and expedited to the table, making the staff aware of how long an order is taking to process and helps them to increase their efficiency and speed accordingly.

  • KDS Enables Improved Inventory Management and Waste Control

Integrated with the POS, display screen automatically monitors order volume and inventory levels, alerting you when quantities become low, ensuring that the stock in inventory is replenished accordingly. This prevents inaccurate or delayed orders due to the lack of required ingredients that force the preparation staff to improvise orders against the preference of customers and creates preparation easy. Apart from being environmentally friendly by eliminating the use of paper for kitchen orders, it greatly contributes to food wastages that occur due to erroneous communications between the preparation and serving staff.

  • Kitchen Display Screens Help Provide Better Customer Service

Enhanced accuracy and service speed provides an excellent experience to customers. The food service industry is quite literally based on customer service and the quality of service that you provide breaks or makes your business. A restaurant’s overall performance and contributes greatly to customer service and a KDS can positively transform that. With lesser hassles and confusion in the kitchen backend, even the service staff is able to extend good hospitality to the customers.A good customer experience is provided by such high caliber service which leads to increased sales and profits, and of course loyal customers.

  • KDS Provide Complete Tracking of Orders and Detailed Reporting

The time which your kitchen staff will take to complete a ticket (order) will be displayed on KDS screen & if you are equipped with a POS system that offers reports and analytics, you can get access to tremendous data that can help you improve your overall restaurant operations.

With this information, restaurateurs and managers can keep a check on the average time taken for a particular meal to be prepared as well as the average time it takes for orders to get processed. This helps to focus on the key areas that need improvements, and also helps you categorize your preparation staff into the most efficient ones and ones that need additional training for better performance. They can then optimize labour by comparing the speed of service data against the revenue generated. This will allow determining whether increased sales are turning into profit or being lost to operational inefficiencies.

It’s all about efficiency and accuracy whether its small shop or restaurant business, and Kitchen Display Systems or Display Screens have proven to be of tremendous value for restaurants, replacing paper tickets and kitchen printers. The operational advantages of a touch-screen display system are vast, and they also counter restaurant wastage and give a great customer experience by better kitchen coordination and management.


By | 2017-12-01T12:36:06+00:00 November 30th, 2017|Uncategorized|0 Comments

About the Author:

Pulkit Jain is the founder of LegalRaasta – India's top portal for registration, trademark, return filing and loans. Pulkit is a veteran CA with over 10+ of experience.

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